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FAQ

Discord Access & Support

Q: Help! I keep getting kicked from the discord, I can't see any channels, or don't know how to make a ticket!
A:
  • All joins are screened automatically to protect our community from malicious actors. Discord accounts with a creation age less than 60 days are prohibited from joining and will be auto kicked.
  • By default, you will not see any sections but General and the Information Kiosk. Please visit the ba76387a45f29e461e155e0b00a58ff2c4efe6cb.png in the upper left menu to select your sections and gain access to all areas of the Discord, including the Support section.
  • Players can create a ticket simply by visiting the 🎫support-ticket🎫 channel.
Q: How do I do the discord linking?
A: Simply visit 🦖asa-panel🦖 (for ARK: Survival Ascended) or 🦕ase-panel🦕 (for ARK: Survival Evolved) and click the “Link Discord” button to get started. Follow the directions the bot gives you. You must be in-game to complete this.
Q: How do I get access to the breeding server and what is it exactly?
A:
  • No wild dinos will spawn here, and all traditional sky drops contain cooked meat to help with breeding.
  • All map settings are designed to promote breeding.
  • Breeding is set to a 0.5 multiplier on weekdays and 0.25 when evolution event starts.
  • ASE only: timers between mating intervals are 8–12 hours max.
  • No out-of-cryo dino cap applies on this server.
  • How to access: ASE only requires players to have their Discord linked to their in-game player profiles. After your Discord is linked, go to the upper left side of the Discord and select the ARK:SE Breeder role from ba76387a45f29e461e155e0b00a58ff2c4efe6cb.png. After the role is selected, access to the server will be unlocked for the player.

VIP, Avalon, and Gameplay Questions

Q: How do I become a VIP or even what is a VIP?
A: VIPs, or Server Supporters, are players who have financially donated to help support our services. As a thank you, Discord VIP roles are permanent and will never expire. In our game services, the VIP role provides various perks based on the tier purchased.

More details can be found here on our storefront.
Q: What is Avalon?
A:
  • Players kill Alphas and collect trophies, which can be sold via /sell (type this in in-game chat) to gain boss essence. Boss essence is used in the Avalon shop to redeem the boss encounter the player wishes via /kit (type this in in-game chat).
  • Each player has a maximum of 10 encounters for each boss per month, subject to change.
  • Harder Alphas drop different types of trophies that yield greater amounts of boss essence.
  • Bosses drop Level 1 lootcrates on defeat per involved player. Amounts of crates vary on boss difficulty.
  • When a boss encounter /kit (type this in in-game chat) is redeemed, coordinates for the arena display at the top of the screen for every connected player on the server. Arenas show as giant wire domes visible from anywhere on the map by any player. Warmup time is 5 minutes.
  • Arenas auto-close after 30 minutes.
  • Players cannot transfer trophies or crates from the server. All loot must be redeemed on Avalon.
  • There is a 90% damage nerf to Gigas and Carchas in boss encounters.
  • Structures are not allowed to be placed on this map. It will not allow you to place anything.
  • Players can upload element to a terminal or drop to be downloaded on the next map the player joins by typing /upload (type this in in-game chat) at a terminal or drop.
  • ASE only: Element will not download to the Genesis 2 map.
Q: Why can't I pickup my Tek Transmitter?
A: Tek transmitters are often used as pocket devices for uploading and downloading things to the ark data cloud when farming materials. With our item stacks and rates being as high as they are, this can cause the ark data to become corrupt and the player will not be able to transfer nor access any drop contents until cleared. It was decided to make tek transmitters an item that cannot be picked up to help mitigate this issue.
Q: Why are dinos dropping “Revealed Snow Globes” and what are they used for?
A: Revealed snow globes drop from killing Alphas and can be redeemed for points to be used on the in-game shop. For example, if you had 5 globes, simply type in chat: /sell globes 5. (type this in in-game chat) .  After completion, your in-game point balance will increase.
Q: What are the differences between the QOL and Enhanced clusters in ASA?
A:
  • The QOL cluster is set up as close to the vanilla play experience as possible. It features configuration optimization paired with minor quality of life mods to give the player a better-than-vanilla experience.
  • The Enhanced cluster features many more mods, including dino mods and building mods, along with settings that make the play experience easier. These mods and settings are more distant from a traditional vanilla-like experience.
Q: Why don't you restore lost items or dinos?
A: Simply put, there is not a way for us in ASE to verify what a player had easily, as no snapshots exist to restore from. While methods do exist, none of them are feasible.
Q: What if I travel between servers and respawn with no gear? What can I do?
A: If this occurs, simply travel to another server or type /download (type this in in-game chat). This should retrieve your gear.
Q: What is tribe lead status and how can I get it?
A: As a Tribe Lead, you are the representative for your tribe and the person we contact with any matters concerning your tribe. Tribe Leads gain access to special Discord channels where they can interact with other Tribe Leads, as well as an extended base decay timer of 21 days in-game. To maintain this status, Tribe Leads cannot leave this Discord. If a Tribe Lead leaves the Discord, the decay default will go back into effect. Details on how to apply can be found in 🆘tribe-lead-app🆘.
Q: Why do the ARK: Survival Evolved servers not have mods? Can I suggest some?
A: The ARK:SE servers do not have mods because a large part of our playerbase comes from the Epic Game Store, or EGS for short. EGS installs do not support mods, which is the reason we do not run them. Instead, we use a plugin system, mods that run server side, as a way to provide players with a better-than-vanilla play experience.

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